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Key personnel |
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Carolyn
Burgess, Chief Executive
Although Carolyn’s ambition had always been to become a police
officer, an abseiling accident on a police cadet training course forced
a change in career plans. After moving into retail security, first with
Miss Selfridge and later with Esselte Meto, she discovered a passion
for training and development. This led her to join us in 1995, becoming
Managing Director in 1997 and Chief Executive in 2003. A strong advocate
of the idea that companies can make a positive contribution to the lives
of local people, Carolyn is the driving force behind our community
projects. She is vice-president of the Hull & Humber Chamber of Commerce, and a board member of AfrOx, an organisation working to improve cancer prevention and control in Africa.
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Carol
Curtis, Managing Director
After having spent most of her childhood in South Africa, Carol began her
management career in the restaurant division of the hospitality group Whitbread.
She joined us in 1998 as Operations Manager, with particular responsibility
for developing the company’s fledgling telephone interpreting service.
In 2000 she set up our regional headquarters in Yorkshire and,
the following year, oversaw the relocation of the entire organisation to
the new office. Full of energy and down-to-earth, Carol is a firm believer
in leading by example. She was appointed Managing Director in 2003. |
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Dawn Bowes,
Senior Account Manager
Following a career
in the hospitality industry that took her to France
and Cyprus, Dawn joined us in 2001 having spent
her entire working life involved in customer service.
In 2003 she became Operations Manager, and in 2007
she became our Senior Account Manager. Never happier
than when meeting new people, Dawn is also a regular
guest at local schools, where her fun and interactive
language workshops are a big hit with children
of all ages. |
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Martin
Burgess, ICT Manager
With more than 20 years’ experience in the fields of electronics,
electrical engineering and software development, Martin’s goal is
to keep us at the forefront of information and communications technology
(ICT). Since joining the company in 1999, his list of responsibilities
has expanded to include web development, network administration and software
writing. Outside of work,
Martin’s interests include archery and photography. He is also a
DIY wizard, having built everything from tree houses to chicken coops. |
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Dr Margherita Dore, Head of Language and Culture
Margherita has a PhD in linguistics from the University of Lancaster, an MSc in translation and intercultural studies from the University of Manchester Institute of Science and Technology, and a BA in modern languages and literature from the Università degli Studi di Sassari in Italy. For four years she was a lector in Italian at Lancaster University, and for one year she was a language assistant at the Escuela Oficial d’Idiomes Barcelona-Drassanes in Spain. Margherita joined Language is Everything in 2008; she heads up the written translation side of our business, and advises our key customers on a wide range of language and cultural issues. |
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Graham Jones, Company
Secretary
Graham studied astrophysics
at the University of London and spent three years
teaching English in Argentina, the Congo, Indonesia,
Mexico, New Zealand and Turkey. He joined us
in 1999 in a sales and marketing role, and was
appointed Company Secretary in 2002. Since 2003,
Graham has been a full-time 'homeworker', carrying
out his job in locations ranging from Berkshire
to Spain to Japan. |
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Colin Pepler, National Sales
Manager
The motto of the Royal Air Force ground crew is "improvise,
adapt and overcome". This means that Colin,
who served as an engineer with the RAF for
13 years, from the north of Scotland to the South
Atlantic, is perfectly qualified to meet the challenges
of being our National Sales Manager. He left the
service in 2002 to pursue a business career, and
he is one of the few people in our company (in
fact, the only person) to have earned world ranking
points for slalom skiing. |
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Bev
Williams, Accounts Manager
Bev went to college in Goole and Hull, where her studies included business,
computers and art. Before joining us in 2000, she worked as a quality
control officer for Van Dijk Nurseries, a crop growing and pre-packaging
company based in East Yorkshire. Originally a member of our Operations
Team, Bev quickly proved to have a flair for accounts, and she was appointed
to manage this area of the business in 2001. Away from the office, her
interests include arts and crafts, where she specialises in jewellery-making. |
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